I. Basics

1. What are NFTs?

• Introduction to NFTs.

• How do NFTs differ from cryptocurrencies?

• Common uses for NFTs.

2. How does a Multi-Chain NFT Marketplace work?

• Overview of multi-chain operations.

• Benefits of a multi-chain marketplace.

II. Getting Started

1. Creating an Account

• How to register.

2. Connecting a Wallet

• Supported wallets.

• Connecting and disconnecting wallets.

• Multi-chain wallet considerations.

III. Buying and Selling NFTs

1. Listing NFTs for Sale

• How to list.

• Setting price and auction parameters.

• Multi-chain considerations for listings.

2. Purchasing NFTs

• How to browse and search.

• Making an auction bid or buying instantly.

• Safety tips.

IV. Understanding Transaction Fees in Our NFT Marketplace

           1. What is the transaction fee on the NFT marketplace?

           2. How is the transaction fee processed?

           3. Why is there a transaction fee?

           4. Do I need to be aware of this fee when using the platform?     

V. Multi-Chain Operations

1. What are Supported Chains?

• List of supported blockchains.

• Advantages of each chain.

VI. Safety and Security

1. Protecting Your Account and NFTs

• Basic security tips.

• Dealing with phishing attempts.

2. Smart Contract Security

• Overview of marketplace smart contracts.

• Audits and security measures in place.

VII. Troubleshooting

1. Common Issues and Solutions

• NFT not showing up.

• Failed transactions.

• Cross-chain transfer delays.

2. Reporting Bugs and Glitches

• How to report issues.

• Expected response time.

VIII. Community and Support

1. Joining the Community

• Forums and chat groups.

• Social media channels.

2. Contacting Support

• How to reach customer support.

• Expected response time.

I. Basics

  • What are NFTs?

               Exploration of NFTs: Non-Fungible Tokens (NFTs) represent a revolutionary form of 

               digital assets with their authenticity guaranteed through blockchain technology. 

               Unlike conventional cryptocurrencies such as Bitcoin or Ethereum, which are 

               fungible and can be traded on a one-to-one basis, NFTs possess inherent 

               uniqueness and are not interchangeable in a straightforward manner. These 

               distinctive characteristics make NFTs an innovative aspect of the blockchain 


               How do NFTs differ from cryptocurrencies? While cryptocurrencies are identical 

               tokens that hold value and can be used for transactions, NFTs represent ownership or

               proof of  authenticity of a unique item or piece of content, usually digital in nature.


               Diverse Applications of NFTs: Non-Fungible Tokens (NFTs) find a wide array of 

               applications, including but not limited to digital art, collectibles, virtual real estate, in game items, and various other digital assets.

               These unique tokens offer an innovative solution for ownership and provenance in an increasingly digital world.


  • How does a Multi-Chain NFT Marketplace work?

               Overview of multi-chain operations: A multi-chain NFT marketplace operates on 

               multiple blockchain networks, allowing users to list, buy, and sell NFTs from different blockchains in one 

               unified platform. Benefits of a multi-chain marketplace: It offers wider exposure, more variety, and 

               flexibility in listing and purchasing NFTs. Users are not limited to a single blockchain.

II. Getting Started

  • Creating an Account

               How to register: Navigate to our homepage and click on 'Connect Wallet'. If you do 

               not have the applicable wallet, clicking this option will guide you to the download page of said wallet.

  • Connecting a Wallet


              Supported wallets: We support MetaMask, Wallet Connect, Coinbase Wallet, and more to come.

              Connecting and disconnecting wallets:

              Simply press the "Connect Wallet" button on the marketplace and select your choice 

              of Web 3 applicable wallets.

              Click on the blue profile image at the top right of the marketplace then choose 

              'Log In' Here you can connect or disconnect supported wallets. Or go to your choice of Web 3 Wallet 

              provider such as MetaMask and log in directly through that.

  • Multi-chain wallet considerations

              It is crucial to carefully select a multi-chain wallet that aligns with your specific needs 

              to ensure seamless transactions and effective management of your NFTs. 

              Compatibility with the blockchain network of your choice is crucial for a user-friendly 

              and efficient experience. This consideration extends to the ability to view and interact 

              with your NFTs across different blockchain networks. Making an informed decision in 

              this regard is essential for maximizing the utility of your wallet across various chains.

III. Buying and Selling NFTs

  • Listing NFTs for Sale

             Listing Your NFT: The process of listing your NFT involves a series of steps to 

             ensure a successful transaction. Begin by navigating to the 'Create Listing' section, 

             where you'll embark on the following actions:

             1. Select the Appropriate Blockchain: Choose the blockchain network where your 

             NFT is hosted. This step is crucial, as it determines the environment in which your 

             NFT will be listed.

             2. Connect Your Wallet: Establish a secure connection with your digital wallet to 

             enable the transfer of ownership and the execution of the listing.

             3. Choose the NFT: Select the specific NFT you wish to list, ensuring precision in 

             your selection.

             4. Define Price or Auction Terms: This stage allows you to set the terms of your 

             listing. You have the option to either set a fixed price for immediate purchase or opt 

             for an auction-style listing, where potential buyers can bid on your NFT.

             5. Click 'List': Upon confirming all the necessary details and parameters, click the 

             'List' button to initiate the listing process.

             Setting Price and Auction Parameters: When deciding on the pricing structure for 

             your NFT, you have the flexibility to choose between a fixed price or an auction 

             model. This choice largely depends on your preferences and the perceived value of 

             your NFT. Fixed prices offer straightforward, immediate transactions, while auctions 

             allow potential buyers to engage in competitive bidding, potentially driving up the 

             value of your NFT before the sale concludes. Consider your goals and the demand 

             for your NFT when making this decision to optimize your listing strategy.

  • Purchasing NFTs

             Browsing and searching for NFTs: Discovering NFTs within our platform is made 

             simple through our user-friendly search bar and filter options. You can explore NFTs 

             by applying various criteria such as artist, wallet address or using specific terms like 

             the NFT name or collection.

             Placing Bids or Making Instant Purchases: Once you've found an NFT that piques 

             your interest, click on it to access detailed information. From there, you have two 

             convenient options: 'Buy Now' for immediate purchases or 'Place a Bid' if the NFT is 

             listed in an auction format.

             Safety Considerations: Prior to any transaction, exercise caution by thoroughly 

             examining the NFT's details and verifying the reputation of the seller. Be vigilant 

             against potential phishing attempts and refrain from following suspicious links to 

             ensure a secure and reliable experience.

IV. Understanding Transaction Fees in Our NFT Marketplace

  • What is the transaction fee on our platform? 


              For all NFT sales conducted on our platform, there's a standard transaction fee of 

              1.33% applied to the total sale price.

  • How is the transaction fee processed?

              The fee is automatically deducted from the total sale amount, ensuring that sellers 

              receive the net amount after the fee deduction.

  • Why do we charge this fee? 

              Our transaction fee is in place to cover the operational expenses of our platform. It 

              helps us maintain a smooth experience for both buyers and sellers.

  • Do I need to be aware of this fee while using the marketplace? 

              Yes, by using our platform to buy or sell NFTs, you're acknowledging and agreeing 

              to our fee structure. Should there be any changes to this percentage in the future, 

              rest assured we'll inform all users well in advance. The updated fee details will 

              always be available in this Help section, as well as in our Terms of Service.

V. Multi-Chain Operations

  • What are Supported Chains?

            Ethereum: Ethereum stands as one of the most renowned blockchains, boasting the 

            most well-established NFT ecosystem. Its widespread recognition makes it a go-to 

            choice for those looking to tap into a large and diverse NFT marketplace.

            Binance Smart Chain: Binance Smart Chain offers a competitive edge with lower 

            transaction fees, making it an attractive option for cost-conscious users. This cost 

            efficiency doesn't compromise on performance, providing a balance between 

            affordability and functionality.

            Polygon: Polygon excels in delivering swift transactions at minimal fees. This 

            scalability solution enhances the user experience by reducing the time and cost 

            associated with interacting on the blockchain, making it a preferred choice for those 

            seeking efficiency.

            AVAX (Avalanche): AVAX shines in the domains of speed and scalability, enabling 

            the construction of versatile blockchain services. Its innovative approach to 

            consensus mechanisms and network design makes it a prime candidate for 

            applications demanding high throughput and adaptability.

            FTM (Fantom): FTM combines speed and affordability while offering compatibility 

            with dApps from Ethereum and other blockchains. This interoperability expands the 

            horizons for users, facilitating the seamless transition of decentralized applications to 

            the Fantom network.

VI. Safety and Security

  • Protecting Your Account and NFTs

             Securing your NFTs and account is of paramount importance in the digital realm. To 

             fortify your defences, consider these fundamental security guidelines:

             1. Guard Your Secret Recovery Phrase: The "Secret Recovery Phrase" is a vital 

             security feature that holds the key to your entire wallet. Under no circumstances 

             should you share this sensitive information with anyone. Safeguarding this phrase is 

             crucial to prevent unauthorized access to your assets.

             2. Verify Website URLs: Take the time to verify the website URL before engaging 

             with any platform. Phishing sites often mimic legitimate websites to deceive users. 

             Ensure that you are on the official and trusted website to mitigate the risk of falling 

             victim to fraudulent schemes.

             By adhering to these security measures, you can substantially reduce the 

             vulnerability of your account and protect your valuable NFTs from potential threats 

             and unauthorized access.

  • Smart Contract Security

              Our platform's smart contracts play a pivotal role in overseeing the NFT listing, sales, 

              and purchase processes, whether they occur through direct transactions or auctions.


              Upcoming Internal Audits and Security Measures:


              We are committed to upholding the highest standards of security and transparency. 

              To ensure the robustness of our smart contracts, we have plans in motion to conduct 

              regular audits. While the choice of the auditing company is still pending, we will 

              finalize this decision in the near future. The results and comprehensive reports from 

              these audits will be made publicly available, allowing our users to review and verify 

              the integrity and reliability of our smart contracts.

VII. Troubleshooting

  • Common Issues and Solutions

              If you encounter the issue of your NFT not appearing as expected, here are some 

              steps to help resolve the situation:

              1. Check Wallet Connection and Sync: Begin by verifying that your wallet is correctly 

              connected to the platform and fully synchronized with the blockchain. A proper 

              connection is vital to ensure your NFTs are displayed accurately.

              2. Persistent Issues: If the problem persists even after confirming your wallet's 

              status, we encourage you to get in touch with our support team. They can provide 

              further assistance and investigate the issue to ensure your NFTs become visible as 


  • Failed transactions

             In the event of a failed transaction, here are some important steps and 

             considerations to keep in mind:

             1. Sufficient Gas or Funds: First and foremost, it's essential to ensure that your wallet 

             contains an adequate amount of gas (in the case of Ethereum and similar 

             blockchains) or the necessary funds for the transaction. Insufficient funds may result 

             in transaction failures.

             2. Off-Peak Times: To enhance the likelihood of a successful transaction, you might 

             consider trying again during off-peak times when network congestion is typically 

             lower. This can reduce the chances of your transaction encountering delays or 

             failures due to high demand on the blockchain.

  • Cross-chain transfer delays

            Cross-chain transfers can vary in processing time, depending upon the specific 

            blockchain network's characteristics and its current congestion levels. We 

            recommend exercising patience and understanding that the time it takes for your 

            transfer to complete will depend on the blockchain involved.

  • Reporting Bugs and Glitches

            How to report issues

            Use our 'Report Issue' form on the website or email us at

            [email protected]. Please provide detailed information about the problem.

            Expected response time: Our team typically responds within 24 hours.

VIII. Community and Support

  • Joining the Community

              Forums and chat groups: Join our , [Telegram Group], or [Discord] to interact with 

              other users and stay updated.

              Social media channels: Follow us on [Twitter], [Instagram], and [Facebook] for 

              updates, announcements, and events.

  • Contacting Support

              Reach customer support by email :

              [email protected]

              Expected response time: We aim to respond within 6 hours. Please be patient during 

              high-volume periods.


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